Up until now, we have been running two separate online survey platforms, namely eSurveyCreator and SurveyHero. Today we are excited to announce that we have merged eSurveyCreator into SurveyHero (https://www.surveyhero.com). This will allow us to strengthen our brand and to prevent confusion. The brand SurveyHero is not only shorter, but we do believe it is … Continue reading eSurveyCreator is now SurveyHero
There are the following options to add hyperlinks to a survey: Link words / sentences To do so, you simply have to enclose the respective text with the below mentioned code: [url=http://www.domain.com]text[/url] Let’s assume you have the sentence “To get more information, please click here” in your questionnaire and the participants should be redirected to https://www.esurveycreator.com … Continue reading Can I integrate hyperlinks into the questionnaire?
In contrast to qualitative surveys, e.g. interviews, it is quite difficult to avoid multiple participation in online surveys. Especially when the survey will be released publicly and thereby will be accessisble for anybody in the internet. Allow multiple participation In some surveys it does make sense to allow multiple participations. E.g. if an interviewer collects … Continue reading How can I avoid multiple participation?
You can design your questionnaire more dynamically by defining, which pages or questions should be shown or hidden under which conditions. Just click at a respective page or question, that needs to be shown or hidden depending on the given answers, on the button “display conditions“. Thereby a menu pops-up, that allows you to define … Continue reading Define conditions to show/hide parts of a survey and/or questions
You can easily embed videos from Youtube.com, Vimeo.com, etc. in a survey. 1. Just visit the respective site, whereon the video is available. Depending on the provider, you find the option “Share” or “Embed”. Please see an example below from YouTube: Beneath the video in “Share > Embed” you will find the so … Continue reading Embed videos in a survey
You can also evaluate your results in IBM SPSS Statistics. Here is a step-by-step instruction how the survey results can be imported into SPSS. 1. Download the results as a CSV-file. Important note: Possibly the CSV-file will be automatically started in Excel (or the like) after downloading it. It is essential, that the file … Continue reading Import survey results into SPSS
There are several ways to publish a survey: Send survey by email The most common way is to contact the potential respondents by email. By activating the survey you will receive a survey link, which can be distributed arbitrarily. You could also use our internal “Email distribution” with your own sender address. Publish the survey … Continue reading How can I publish my survey?
Data protection is a central topic for eSurveyCreator.com and is treated with high priority. What we do The platform undergoes regular security checks and is developed continously to dare possible threats from the web. All our sites are only accessible on secure connections (256-Bit SSL / https) for both the participants and the administrators. The server … Continue reading How data security is guaranteed?
For running surveys automatic email notifications can be defined, which will be executed as soon as a participant will have completed the questionnaire. This function is usually used to inform the administrator about a new participation, to advise the follow-up team that a customer wants to get in touch, to thank a participant for completing the … Continue reading Automatic email notifications after a completed participation
Participants, who receive an individual survey link, e.g. by being contacted through our internal email distribution service, can only participate once in a survey (unless the settings will be changed accordingly). Once a respondent has completed the questionnaire, changes can not be made anymore. In the case a participant still wants to adjust his/her answer … Continue reading Reopen a completed answer sheet
In “Evaluation > Show/modify/delete answer sheets” you can change the answers of your participants. Just click on “edit” at the respective participant. Thereby the already filled in questionnaire of the participant will be opened and you can leaf through it to make to respective changes.
When you have sent the invitation emails via our email distribution tool, you are able to view the actually sent message per recipient. In “Email distribution > Enter recipients” you see, how many times each email address has been contacted so far. By clicking on the respective number (1x, 2x, etc.) in the column “Sent”, … Continue reading View sent invitation emails
In “Evaluation > Change default values” you have to possibility to define individual values for all closed responding possibilities. The newly defined values replace the default values of eSurveyCreator.com. They will appear in the Excel-/CSV-export. In the above mentioned example the value “1” is assigned to the answer “yes” and the value “0” to the responding … Continue reading Change default values for the export of the survey results
Long and extensive surveys can lead the participants to leave the questionnaire before having completed it, as e.g. they do not have the time to continue. To avoid having incomplete answer sheets due to this reason, there is the possibility to resume a participation afterwards. While responding to the questionnaire the participants can read off … Continue reading Interrupt participation and continue later
You can format text in your questionnaire as follows: Bold Enclose the content that should be bold with <b> and </b>. Example: This sentence should be bold from <b>here to here</b>. Becomes: This sentence should be bold from here to here. Italic Enclose the content that should be italic with <i> and </i>. Example: This … Continue reading Can I format text?
The email distribution via eSurveyCreator.com is quite simple and it allows you, to achieve a maximum response rate with minimum input. After creating and activating your survey, you will be able to enter all the information in the tab “Email distribution”. 1. Write a message Here you can write the message for the recipients of … Continue reading Distribute your emails directly with eSurveyCreator.com
You can copy single question elements as well as entire pages very easily. Each element respectively each page has its own “copy button“. After clicking on one of those buttons you can determine where the copy should be inserted. The copy can be pasted within the same survey. You can choose the exact place where … Continue reading Copy single elements, pages or entire surveys
In addition to the logical workflows and to the display conditions based on participant responses it is also possible to define advanced display conditions (“Advanced settings” in the respective display condition). Display conditions according to dynamic contents If you use dynamic contents for your survey, you can utilise them as basis for display conditions. E.g.: … Continue reading Define display conditions on the basis of dynamic contents or URL parameters
Starting from product “Pro” and higher, you can make use of piping functionality in your questionnaires. Piping allowes you to make your online survey more dynamic by reusing a participant’s answer to a specific question in a later question again. Here’s a working example: Note: Question 2 is piping answers from question 1; only the … Continue reading Question and answer PIPING in your questionnaire
It is possible to integrate placeholders in your questionnaire that are dynamically replaced by dynamic content. Such placeholders can be used for e.g. the personal address of the participants (incl. first and last name) or for randomly distributed vouchers at the end of a survey. How do I setup dynamic content? In the settings of your survey … Continue reading Dynamic content in the questionnaire
If you want to conduct a survey in various languages you do not have to create a survey for each language separately. An existing questionnaire can be translated into different languages. Procedure First you should completely build the questionnaire in one language (template). You better not start with the translation until the main questionnaire has not been … Continue reading Create multilingual surveys
When conducting a survey with a closed group of participants (e.g. employee survey) one sometimes have to make sure that only authorised people are able to participate. Additionally, those people should not be able to answer the questionnaire more than once. Basically, there are two ways to achieve that: Via direct mass mailing via eSurveyCreator.com … Continue reading Allow participation only with a valid TAN
Yes, it is possible to conduct anonymous surveys and not being able to match collected results to individuals. This can be defined in the “settings” of the respective survey. When using our automatic “email distribution” respectively “participant-IDs / TANs”, collected results are automatically linked to the respective email address or TAN of the participant. By enabling the … Continue reading Can a survey be conducted anonymously?
Cross tabulations can be done in the automatic evaluation of your survey. To do so, you just have to click on the answer you want to focus on. For example, having a gender question in your questionnaire, you can easily narrow down the evaluation to only female participants. By clicking on “female”, only answers of … Continue reading Use cross tabulation in your online results
According to the principle of “Don’t make me think” a questionnaire should be as simple and easy as possible. Not only will your participants benefit from a well-structured survey: Response rate might increase and that is great for you too. The use of logical workflows (skip logic) avoids that participants need to answer irrelevant questions. E.g. … Continue reading Define logical workflows (skip logic)
When conducting a targeted survey, like a customer satisfaction survey, potential participants will be contacted individually. To be able to track those participants without asking for personal details in the questionnaire, survey links can be individualised. Hint: By doing the email distribution directly with eSurveyCreator.com, the survey links will be automatically individualised. Thereby they do not … Continue reading Create individual survey links
Some products of eSurveyCreator.com have a limit* of answers that can be evaluated. With our free survey solution “Basic” for example, you can evaluate a maximum of 350 answers. Each response given by a survey participant counts as an answer. Thus, questions with multiple choices can count several answers. Example: The following figure counts 3 … Continue reading How do you count “answers”?
Sometimes you want to group the participants of your survey or you need to know, where all the different answers came from. Should you distribute your survey link e.g. by e-mail, with posts in blogs and forums as well as by regular mail, it may be interesting to analyse the responses of those groups (e-mail, web, regular … Continue reading Split the participants into groups and evaluate the answers group-specificly
You can easily share your collected results with all interested groups of people by sharing a simple link. To do so, go to the “Settings” of the concerned survey and scroll down to item “Publish results“. After having enabled this option you’ll receive a direct link, which you can forward to any third party that … Continue reading Share your survey results via a simple link
The duration of your survey starts to count from the moment you activate it, earliest though from the moment we get your payment (in case of paid surveys). This means you can take as much time as you need to carry out your questionnaire. We only start to count the duration from the time you … Continue reading At what time does the duration of my survey begin to count?
In the survey evaluation you can see that you collected e.g. 900 answers but only can see the first 350? The reason is most probably that you exceeded the maximum amount of allowed answers you can have displayed with the chosen product (a similar notice should be displayed in your evaluation). Please don’t worry! Even … Continue reading Why aren’t all survey responses displayed?
First of all: You only pay if you want so! All products (except the free version) on eSurveyCreator.com demand upfront payment. You can decide yourself if and when you want to pay for our services. We’ll never send you an invoice or the like, which must be paid. The upfront payment can be done either … Continue reading When do I have to pay for my survey and how can I do that?
2011 is a big year for eSurvey Creator. Since beginning of the year, our survey platform is continually evolving and had already its first major update in late April. Some changes can be seen immediately while others hide in the background – we give at all-time our best to improve our online survey tool to … Continue reading Welcome to the eSurvey Creator blog!